Learning from E-government

An Agenda for Social Media Research in IS

Cancan Wang, Rony Medaglia, Øystein Sæbø

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

    Resumé

    As the body of Information Systems (IS) research on social media grows, it faces increasing challenges of staying relevant to real world contexts. In this research-in-progress paper, we analyze and contrast research on social media in the e-government field and in IS research, by reviewing and categorizing 63 studies published in key journal outlets, in order to identify and complement research foci and gaps. We find that in comparison with e-government social media research, IS studies tend to adopt an abstract view of the individual user, focus on a monetary view of value added by social media, and overlook the role of contextual factors. We thus propose an extended framework for mapping social media research, by including a focus on the role of context and environment, and identify a research agenda for future studies on social media-related phenomena relevant to real world contexts.
    OriginalsprogEngelsk
    TitelPACIS 2016 Proceedings
    RedaktørerPatrick Y.K. Chau, She-I Chang
    Antal sider11
    Udgivelses stedAtlanta, GA
    ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publikationsdato2016
    Artikelnummer190
    ISBN (Trykt)9789860491029
    StatusUdgivet - 2016
    BegivenhedThe 20th Pacific Asia Conference on Information Systems. PACIS 2016 - Chiayi, Taiwan
    Varighed: 27 jun. 20161 jul. 2016
    Konferencens nummer: 20
    http://www.pacis2016.org

    Konference

    KonferenceThe 20th Pacific Asia Conference on Information Systems. PACIS 2016
    Nummer20
    LandTaiwan
    ByChiayi
    Periode27/06/201601/07/2016
    Internetadresse

    Emneord

    • Social media
    • Literature review
    • E-government
    • E-business

    Citer dette

    Wang, C., Medaglia, R., & Sæbø, Ø. (2016). Learning from E-government: An Agenda for Social Media Research in IS. I P. Y. K. Chau, & S-I. Chang (red.), PACIS 2016 Proceedings [190] Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL).
    Wang, Cancan ; Medaglia, Rony ; Sæbø, Øystein. / Learning from E-government : An Agenda for Social Media Research in IS. PACIS 2016 Proceedings. red. / Patrick Y.K. Chau ; She-I Chang. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2016.
    @inproceedings{fb44e3c154ca446789ce3c9b304205c9,
    title = "Learning from E-government: An Agenda for Social Media Research in IS",
    abstract = "As the body of Information Systems (IS) research on social media grows, it faces increasing challenges of staying relevant to real world contexts. In this research-in-progress paper, we analyze and contrast research on social media in the e-government field and in IS research, by reviewing and categorizing 63 studies published in key journal outlets, in order to identify and complement research foci and gaps. We find that in comparison with e-government social media research, IS studies tend to adopt an abstract view of the individual user, focus on a monetary view of value added by social media, and overlook the role of contextual factors. We thus propose an extended framework for mapping social media research, by including a focus on the role of context and environment, and identify a research agenda for future studies on social media-related phenomena relevant to real world contexts.",
    keywords = "Social media, Literature review, E-government, E-business, Social media, Literature review, E-government, E-business",
    author = "Cancan Wang and Rony Medaglia and {\O}ystein S{\ae}b{\o}",
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    Wang, C, Medaglia, R & Sæbø, Ø 2016, Learning from E-government: An Agenda for Social Media Research in IS. i PYK Chau & S-I Chang (red), PACIS 2016 Proceedings., 190, Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, The 20th Pacific Asia Conference on Information Systems. PACIS 2016, Chiayi, Taiwan, 27/06/2016.

    Learning from E-government : An Agenda for Social Media Research in IS. / Wang, Cancan; Medaglia, Rony; Sæbø, Øystein.

    PACIS 2016 Proceedings. red. / Patrick Y.K. Chau; She-I Chang. Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2016. 190.

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

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    AB - As the body of Information Systems (IS) research on social media grows, it faces increasing challenges of staying relevant to real world contexts. In this research-in-progress paper, we analyze and contrast research on social media in the e-government field and in IS research, by reviewing and categorizing 63 studies published in key journal outlets, in order to identify and complement research foci and gaps. We find that in comparison with e-government social media research, IS studies tend to adopt an abstract view of the individual user, focus on a monetary view of value added by social media, and overlook the role of contextual factors. We thus propose an extended framework for mapping social media research, by including a focus on the role of context and environment, and identify a research agenda for future studies on social media-related phenomena relevant to real world contexts.

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    KW - Literature review

    KW - E-government

    KW - E-business

    KW - Social media

    KW - Literature review

    KW - E-government

    KW - E-business

    M3 - Article in proceedings

    SN - 9789860491029

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    A2 - Chau, Patrick Y.K.

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    Wang C, Medaglia R, Sæbø Ø. Learning from E-government: An Agenda for Social Media Research in IS. I Chau PYK, Chang S-I, red., PACIS 2016 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). 2016. 190