Lead Users as Facilitators of Knowledge Sharing in a Community Setting

    Publikation: Working paperForskning

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    Abstrakt

    This paper introduces a model of knowledge sharing of lead users located in a public and unrestricted community of users. While existing literature on knowledge sharing focuses on allocation and collaboration processes inside or among companies we extend this to the community level. We then focus on how key agents — lead users — facilitate knowledge sharing in this setting and the features that moderate such sharing. Our results show that lead users are central to search and integration of knowledge from different external sources of relevance to their communities. Inside the community lead users are active in both “giving and taking” knowledge. Further, as users build up experience they tend to give more knowledge, thus suggesting a dynamic pattern of knowledge sharing in which increases in experience make way for important knowledge diffusion processes in the community
    OriginalsprogEngelsk
    UdgivelsesstedFrederiksberg
    UdgiverDRUID - Danish Research Unit for Industrial Dynamics
    Antal sider24
    ISBN (Trykt)9788778732538
    StatusUdgivet - 2007
    NavnDRUID Working Paper
    Nummer07-24

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