Knowledge Sharing: Time Sensitiveness and Push-Pull Strategies in a Non-Hype Organisation

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Abstrakt

The concept of knowledge management has, indeed, become a buzzword that every single organization is expected to practice and live by. Knowledge management is about managing the organization's knowledge for the common good of the organization -but practicing knowledge management is not as simple as that. This article focuses on knowledge sharing as the process seeking to reduce the resources spent on reinventing the wheel.The article introduces the concept of time sensitiveness; i.e. that knowledge is either urgently needed, or not that urgently needed. Furthermore, knowledge sharing is considered as either a push or pull system. Four strategies for sharing knowledge - help, post-it, manuals and meeting, and advice are introduced. Each strategy requires different channels for sharing knowledge. An empirical analysis in a production facility highlights how the strategies can be practiced.
OriginalsprogEngelsk
UdgivelsesstedKøbenhavn
UdgiverDepartment of Management, Politics and Philosophy, CBS
Antal sider17
ISBN (Trykt)8791181534
StatusUdgivet - aug. 2003
NavnMPP Working Paper
Nummer12/2003
ISSN1396-2817

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