Interactive, Inter-organizational Innovations in Electronic Commerce

Steve Elliot, Claudia Loebbecke

    Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

    Abstrakt

    Electronic commerce has been recognised as a source of fundamental change to the conduct of business. Exploitation by business of this innovative approach to payments will necessitate wide‐scale adoption of new processes and technologies and may require new thinking on how organizations adopt innovations. Primarily, these innovations will be interactive and inter‐organizational, i.e. a successful cash substitute will require the concurrent participation of many different organizations, as well as consumers. Current theoretical models of adoption may not cater for this type of innovation. This paper compares four diverse pilot implementations of smart‐card payment systems with Rogers’ (1995) attributes of innovations, adoption processes and adoption decision approaches for organizations. In general, Rogers’ models do not reflect the levels of complexity and diversity found in practice. Extensions of the models are proposed.
    OriginalsprogEngelsk
    TidsskriftInformation Technology and People
    Vol/bind13
    Udgave nummer1
    Sider (fra-til)46-66
    ISSN0959-3845
    DOI
    StatusUdgivet - 2000

    Bibliografisk note

    Opstilling: 658.850 ell
    Løbe nr.: 012226

    Emneord

    • Elektronisk handel
    • E-business
    • Smart cards
    • Betalingskort
    • Innovation
    • Organisationsudvikling
    • Interorganisatoriske relationer

    Citationsformater