Innovative Sustainable Urban Last Mile: A Synthetic Review of Academic Litterature, Grey Literature and Media Data

Purpose The rapid growth of e-commerce further accelerated by the current Corona crisis demands innovative solutions in creating more sustainable urban last mile logistics. However, academic research is behind practical developments, so that topic has not yet been examined from a practical perspective by considering grey literature and media data. This paper aims to provide an integrated understanding of the conceptual and practical developments in innovative sustainable last mile solutions. Design/methodology/approach By adopting a ‘state-of-the-art’ literature review approach, this paper analyses academic literature, grey literature (i.e. industry reports) and media data (i.e. news articles and Twitter tweets). Thematic content analysis was applied to synthesise findings from the data sources and to identify key themes and the front-line of sustainable last mile innovations. Findings Results reveal that all three data sources highlight innovative solutions within the stages of last mile transport (e.g. innovative vehicles) and last mile delivery (e.g. goods reception solutions), while giving limited consideration towards the processes of last mile fulfilment and last mile reverse logistics. Based on the synthetic review, a structured research agenda is proposed and several key innovative solutions that have high potential for future implementation are suggested.