If you Come, Will they Build it? The Impact of the Design and Use of a Performance Management System on Researcher Motivation

This study constructs a framework describing the impact of the design and use of a performance management system (PMS) on researcher motivation. The analysis is based on an in-depth case study of a large European pharmaceutical company. The results reveal that in order to account for antecedents to researcher motivation, a PMS should distinguish between its design and use, as well as account for idiosyncrasies of research work. The study contributes to literature by (a) emphasizing the need to consider both in PMS studies and practice and (b) identifying PMS-specific antecedents to researcher motivation.