Abstract
The current refugee crisis has broad ramifications for societies. In the domain of tourism, such socio-political or human-made disasters raise questions about security, but may also affect perceptions of a destination's openness and hospitality. This paper discusses the relative importance of security and openness in terms of destination image and the willingness to visit a place affected by the refugee crisis. In an online scenario study, we studied these effects and explored country differences for four different countries (Austria, Germany, UK and USA; N = 2612) in this regards. Our results show that the perceived security of a place becomes a stronger predictor for destination choice during a crisis. Yet, contrary to our assumption, a crisis decreases the importance of a place's perceived openness. Thus, our study raises doubts that the refugee crisis benefits tourism by providing an opportunity to show openness and hospitality – as some researchers and practitioners had hoped.
Originalsprog | Engelsk |
---|---|
Tidsskrift | Tourism Management |
Vol/bind | 71 |
Sider (fra-til) | 197-212 |
Antal sider | 16 |
ISSN | 0261-5177 |
DOI | |
Status | Udgivet - apr. 2019 |
Bibliografisk note
Published online: 20. October 2018Emneord
- Crisis
- Refugee crisis
- Munich
- Tourism behavior
- Destination image
- Perceived security
- Perceived openness
- Cross-cultural study