Abstract
Although academic and public interest in service offshoring has increased in recent years, research remains focused mainly on antecedents and benefits of activities, overlooking process aspects. For that reason, we take a process perspective when conceptualizing around offshore outsourcing of knowledge-intensive business services (KIBS) in this research. We characterize and dissect the production process of KIBS into five stages (problem-finding & acquisition, problem-solving, choice, execution, monitoring & evaluation) and consequently
are able to analyze how offshore outsourcing differentially affects costs and value creation in the respective stages. The reconceptualization enables us to provide a clearer and more fine-grained picture of the effects of offshoring and outsourcing decisions, thus helping to further develop our understanding of the reasoning to relocate services geographical and organizational.
are able to analyze how offshore outsourcing differentially affects costs and value creation in the respective stages. The reconceptualization enables us to provide a clearer and more fine-grained picture of the effects of offshoring and outsourcing decisions, thus helping to further develop our understanding of the reasoning to relocate services geographical and organizational.
Originalsprog | Engelsk |
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Titel | Proceedings of the 54rd Annual Meeting of the Academy of International Business |
Redaktører | Susan Feinberg, Tunga Kiyak |
Udgivelsessted | East Lansing, MI |
Forlag | Academy of International Business |
Publikationsdato | 2012 |
Sider | 202 |
Status | Udgivet - 2012 |
Begivenhed | AIB 2012 Annual Meeting: Rethinking the Roles of Business, Government and NGOs in the Global Economy - George Washington University and University of Maryland, Washington, USA Varighed: 30 jun. 2012 → 3 jul. 2012 Konferencens nummer: 54 http://aib.msu.edu/events/2012/ |
Konference
Konference | AIB 2012 Annual Meeting |
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Nummer | 54 |
Lokation | George Washington University and University of Maryland |
Land/Område | USA |
By | Washington |
Periode | 30/06/2012 → 03/07/2012 |
Internetadresse |
Navn | Academy of International Business. Annual Meeting. Proceedings |
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Vol/bind | 54 |
ISSN | 2078-4430 |