Exploring Knowledge Emergence: From Chaos to Organizational Knowledge

Masao Kakihara, Carsten Sørensen

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Abstract

This paper explores the emergent nature of organizational knowledge, which has not been addressed sufficiently in the current Knowledge Management (KM) research. For the task, we reconsider the concept of knowledge by looking at four distinct discourses on knowledge; namely, knowledge as object, knowledge as interpretation, knowledge as process, and knowledge as relationship. Then the fundamental nature of the emergence of knowledge will be discussed where we will argue that human interaction is the source of knowledge emergence. Based on the theoretical discussions, we examine a case study of a fire crisis threatening the supply chain between Aisin Seiki and Toyota in Japan. It demonstrates significant self-organizing, emergent KM practices that effectively coordinated various human and physical resources and contextual information in this chaotic situation. Finally we discuss the implications for future KM practices, by considering in particularly the institutional aspects of information and communication technologies in KM practices.
OriginalsprogEngelsk
TidsskriftJournal of Global Information Technology Management
Vol/bind5
Udgave nummer3
Sider (fra-til)48-66
Antal sider19
ISSN1097-198X
DOI
StatusUdgivet - jun. 2002
Udgivet eksterntJa

Emneord

  • Emergence
  • Organizational knowledge
  • Interaction
  • The concept of ba
  • Institutional aspect of ICTs

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