Explaining the Governance of Software as a Service Applications: A Process View

Till Winkler, Oliver Günther

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Abstrakt

Defining the allocation of decision rights for enterprise applications is a crucial issue in IT governance and organization design. Today, emerging delivery models such as Software as a Service (SaaS) defy the notion of the internal IT department as the focal point of centralized governance. Recognizing the importance of this issue, we find that the phenomenon of ‘SaaS governance’ itself is not yet well understood. Based on two cases of SaaS adoption, we take a process-theoretic approach to investigate the complex interaction between factors that influence in the allocation of SaaS authority. The results suggest that some factors, such as the locus of initiative and the decision for SaaS, interact with absorptive capacities and determine the later mode of application governance at a very early stage. Thus, the initiative for introducing SaaS emerges as an important intermediate variable between the overall IT governance mode and the resulting SaaS governance outcome.
OriginalsprogEngelsk
TitelMultikonferenz Wirtschaftsinformatik 2012 : Tagungsband der MKWI 2012
RedaktørerDirk Christian Mattfeld, Susanne Robra-Bissantz
UdgivelsesstedBerlin
ForlagGito Verlag
Publikationsdato2012
Sider599-612
ISBN (Trykt)9783942183635
StatusUdgivet - 2012
Udgivet eksterntJa
BegivenhedMultikonferenz der Wirtschaftsinformatik. MKVI 2012 - Technische Universität Braunschweig, Braunschweig, Tyskland
Varighed: 29 feb. 20122 mar. 2012
https://web.archive.org/web/20130614040918/http://mkwi2012.de/

Konference

KonferenceMultikonferenz der Wirtschaftsinformatik. MKVI 2012
LokationTechnische Universität Braunschweig
LandTyskland
ByBraunschweig
Periode29/02/201202/03/2012
Internetadresse

Emneord

  • Case studies
  • IT governance
  • Process approach
  • Software as a Service

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