Explaining Citizen Adoption of Government to Citizen Services: A Model Based on Theory of Planned Behaviour (TBP)

Irfan E. Kanat, Sevgi Özkan

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Abstrakt

E-government initiatives are gaining traction worldwide, Unfortunately not all e-government initiatives end up being successful. The main determinant of failure for government to Citizen services is the low adoption by citizens. A better understanding of the factors influencing citizens' adoption behavior is required to guide e-government implementations. E-government adoption models can provide such an insight. The aim of this study is to develop a model that encompasses various dimensions of e-government that relate to citizen adoption behavior while still providing the mechanisms that can account for differences among different countries and implementations.
OriginalsprogEngelsk
TitelProceedings of the European and Mediterranean Conference on Information Systems, EMCIS 2009
Publikationsdato2009
StatusUdgivet - 2009
Udgivet eksterntJa
Begivenhed6th European and Mediterranean Conference on Information Systems. EMCIS 2009 - Crowne Plaza Hotel, Izmir, Tyrkiet
Varighed: 13 jul. 200914 jul. 2009
Konferencens nummer: 6
http://emcis.eu/Emcis_archive/EMCIS/EMCIS2009/main.htm

Konference

Konference6th European and Mediterranean Conference on Information Systems. EMCIS 2009
Nummer6
LokationCrowne Plaza Hotel
LandTyrkiet
ByIzmir
Periode13/07/200914/07/2009
Internetadresse

Bibliografisk note

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Emneord

  • Access
  • Adoption
  • Citizen adoption
  • E-government
  • Ease of use
  • Government to citizen services
  • Skills
  • Theory of planned behavior
  • Trust
  • Usefulness

Citationsformater