Embedding Complementarity in HCI Methods and Techniques: Designing for the "Cultural Other"

Janni Nielsen, Carsten Yssing, Karin Tweddell Levinsen, Torkil Clemmensen, Rikke Ørngreen, Lene Nielsen

    Publikation: Working paperForskning

    Resumé

    Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.
    Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.
    SprogEngelsk
    Udgivelses stedKøbenhavn
    UdgiverCopenhagen Business School [wp]
    Antal sider16
    StatusUdgivet - 2006
    NavnWorking Paper / Institut for Informatik. Handelshøjskolen i København
    Nummer03-2006

    Emneord

    • Human-computer interaction
    • Metoder
    • Kultur
    • Diskurs
    • Paradigmer

    Citer dette

    Nielsen, J., Yssing, C., Tweddell Levinsen, K., Clemmensen, T., Ørngreen, R., & Nielsen, L. (2006). Embedding Complementarity in HCI Methods and Techniques: Designing for the "Cultural Other". København: Copenhagen Business School [wp]. Working Paper / Institut for Informatik. Handelshøjskolen i København, Nr. 03-2006
    Nielsen, Janni ; Yssing, Carsten ; Tweddell Levinsen, Karin ; Clemmensen, Torkil ; Ørngreen, Rikke ; Nielsen, Lene. / Embedding Complementarity in HCI Methods and Techniques : Designing for the "Cultural Other". København : Copenhagen Business School [wp], 2006. (Working Paper / Institut for Informatik. Handelshøjskolen i København; Nr. 03-2006).
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    abstract = "Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.",
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    Nielsen, J, Yssing, C, Tweddell Levinsen, K, Clemmensen, T, Ørngreen, R & Nielsen, L 2006 'Embedding Complementarity in HCI Methods and Techniques: Designing for the "Cultural Other"' Copenhagen Business School [wp], København.

    Embedding Complementarity in HCI Methods and Techniques : Designing for the "Cultural Other". / Nielsen, Janni; Yssing, Carsten; Tweddell Levinsen, Karin; Clemmensen, Torkil; Ørngreen, Rikke; Nielsen, Lene.

    København : Copenhagen Business School [wp], 2006.

    Publikation: Working paperForskning

    TY - UNPB

    T1 - Embedding Complementarity in HCI Methods and Techniques

    T2 - Designing for the "Cultural Other"

    AU - Nielsen,Janni

    AU - Yssing,Carsten

    AU - Tweddell Levinsen,Karin

    AU - Clemmensen,Torkil

    AU - Ørngreen,Rikke

    AU - Nielsen,Lene

    PY - 2006

    Y1 - 2006

    N2 - Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.

    AB - Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.

    KW - Human-computer interaction

    KW - Metoder

    KW - Kultur

    KW - Diskurs

    KW - Paradigmer

    M3 - Working paper

    BT - Embedding Complementarity in HCI Methods and Techniques

    PB - Copenhagen Business School [wp]

    CY - København

    ER -

    Nielsen J, Yssing C, Tweddell Levinsen K, Clemmensen T, Ørngreen R, Nielsen L. Embedding Complementarity in HCI Methods and Techniques: Designing for the "Cultural Other". København: Copenhagen Business School [wp]. 2006.