TY - JOUR
T1 - Digitization Capability and the Digitalization of Business Models in Business-to-business Firms
T2 - Past, Present, and Future
AU - Ritter, Thomas
AU - Pedersen, Carsten Lund
PY - 2020/4
Y1 - 2020/4
N2 - While the use of data in business-to-business marketing is not a new phenomenon, the digitization and digitalization of business-to-business firms' business models have recently attracted a great deal of attention. With the aim of creating an overview and consolidating this stream of research, the present paper offers a brief historical overview of research on digitization and digitalization in business-to-business markets – concluding that this discussion has a long tradition and, thus, is not a new phenomenon. We develop a definition of digitization capability as a basis for discussing how a firm's digitization capability interacts with its business model to allow for data-enabled growth, i.e. its digitalization, and we highlight promising avenues for future research.
AB - While the use of data in business-to-business marketing is not a new phenomenon, the digitization and digitalization of business-to-business firms' business models have recently attracted a great deal of attention. With the aim of creating an overview and consolidating this stream of research, the present paper offers a brief historical overview of research on digitization and digitalization in business-to-business markets – concluding that this discussion has a long tradition and, thus, is not a new phenomenon. We develop a definition of digitization capability as a basis for discussing how a firm's digitization capability interacts with its business model to allow for data-enabled growth, i.e. its digitalization, and we highlight promising avenues for future research.
KW - Business model
KW - Business-to-business marketing
KW - Digitalization
KW - Digitization
KW - Business model
KW - Business-to-business marketing
KW - Digitalization
KW - Digitization
U2 - 10.1016/j.indmarman.2019.11.019
DO - 10.1016/j.indmarman.2019.11.019
M3 - Review article
AN - SCOPUS:85076591208
SN - 0019-8501
VL - 86
SP - 180
EP - 190
JO - Industrial Marketing Management
JF - Industrial Marketing Management
IS - 4
ER -