Digital Peer-tutoring: Early Results from a Field Evaluation of a UX at Work Learning Format in SMEs

Torkil Clemmensen; Jacob Nørbjerg

doi:10.1007/978-3-030-46540-7_6

Digital Peer-tutoring: Early Results from a Field Evaluation of a UX at Work Learning Format in SMEs

Torkil Clemmensen^*, Jacob Nørbjerg

^*Corresponding author af dette arbejde

Institut for Digitalisering

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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Abstract

Digital Peer-Tutoring is a new learning format that enables production workers in Small to Medium Sized Enterprises (SMEs) to co-design their interaction with assistive technologies such as collaborative robots. The video-based learning format is based on design thinking and helps shop floor workers create and document solutions to robot interaction problems, and share their how-to knowledge with their colleagues. Early field evaluation results indicated that workers benefit from the Digital Peer-tutoring learning format and produced how-to videos for their colleagues. Furthermore, the Digital Peer-tutoring learning format was also found useful by the company management and ownership as means of documentation and customer communication. Thus, the learning format can also support SMEs on their path to digitalization.

Originalsprog	Engelsk
Titel	Beyond Interactions : INTERACT 2019 IFIP TC 13 Workshops, Paphos, Cyprus, September 2–6, 2019, Revised Selected Papers
Redaktører	José Abdelnour Nocera, David Lamas, Antigoni Parmaxi, Marco Winckler, Fernando Loizides, Carmelo Ardito, Ganesh Bhutkar, Peter Dannenmann
Antal sider	7
Udgivelsessted	Cham
Forlag	Springer
Publikationsdato	2020
Sider	52-58
ISBN (Trykt)	9783030465391
ISBN (Elektronisk)	9783030465407
DOI	https://doi.org/10.1007/978-3-030-46540-7_6
Status	Udgivet - 2020
Begivenhed	The 17th IFIP TC.13 International Conference on Human-Computer Interaction. INTERACT 2019 - Cyprus University of Technology, Paphos, Cypern Varighed: 2 sep. 2019 → 6 sep. 2019 Konferencens nummer: 17 https://interact2019.org/

Konference

Konference	The 17th IFIP TC.13 International Conference on Human-Computer Interaction. INTERACT 2019
Nummer	17
Lokation	Cyprus University of Technology
Land/Område	Cypern
By	Paphos
Periode	02/09/2019 → 06/09/2019
Internetadresse	https://interact2019.org/

Navn	Lecture Notes in Computer Science
Vol/bind	11930
ISSN	0302-9743

Emneord

Collaborative robots
Assistive technologies
UX at work

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Clemmensen, T., & Nørbjerg, J. (2020). Digital Peer-tutoring: Early Results from a Field Evaluation of a UX at Work Learning Format in SMEs. I J. A. Nocera, D. Lamas, A. Parmaxi, M. Winckler, F. Loizides, C. Ardito, G. Bhutkar, & P. Dannenmann (red.), Beyond Interactions: INTERACT 2019 IFIP TC 13 Workshops, Paphos, Cyprus, September 2–6, 2019, Revised Selected Papers (s. 52-58). Springer. https://doi.org/10.1007/978-3-030-46540-7_6

Clemmensen, Torkil ; Nørbjerg, Jacob. / Digital Peer-tutoring : Early Results from a Field Evaluation of a UX at Work Learning Format in SMEs. Beyond Interactions: INTERACT 2019 IFIP TC 13 Workshops, Paphos, Cyprus, September 2–6, 2019, Revised Selected Papers. red. / José Abdelnour Nocera ; David Lamas ; Antigoni Parmaxi ; Marco Winckler ; Fernando Loizides ; Carmelo Ardito ; Ganesh Bhutkar ; Peter Dannenmann. Cham : Springer, 2020. s. 52-58 (Lecture Notes in Computer Science, Bind 11930).

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abstract = "Digital Peer-Tutoring is a new learning format that enables production workers in Small to Medium Sized Enterprises (SMEs) to co-design their interaction with assistive technologies such as collaborative robots. The video-based learning format is based on design thinking and helps shop floor workers create and document solutions to robot interaction problems, and share their how-to knowledge with their colleagues. Early field evaluation results indicated that workers benefit from the Digital Peer-tutoring learning format and produced how-to videos for their colleagues. Furthermore, the Digital Peer-tutoring learning format was also found useful by the company management and ownership as means of documentation and customer communication. Thus, the learning format can also support SMEs on their path to digitalization.",

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Clemmensen, T & Nørbjerg, J 2020, Digital Peer-tutoring: Early Results from a Field Evaluation of a UX at Work Learning Format in SMEs. i JA Nocera, D Lamas, A Parmaxi, M Winckler, F Loizides, C Ardito, G Bhutkar & P Dannenmann (red), Beyond Interactions: INTERACT 2019 IFIP TC 13 Workshops, Paphos, Cyprus, September 2–6, 2019, Revised Selected Papers. Springer, Cham, Lecture Notes in Computer Science, bind 11930, s. 52-58, The 17th IFIP TC.13 International Conference on Human-Computer Interaction. INTERACT 2019, Paphos, Cypern, 02/09/2019. https://doi.org/10.1007/978-3-030-46540-7_6

Digital Peer-tutoring: Early Results from a Field Evaluation of a UX at Work Learning Format in SMEs. / Clemmensen, Torkil ; Nørbjerg, Jacob.
Beyond Interactions: INTERACT 2019 IFIP TC 13 Workshops, Paphos, Cyprus, September 2–6, 2019, Revised Selected Papers. red. / José Abdelnour Nocera; David Lamas; Antigoni Parmaxi; Marco Winckler; Fernando Loizides; Carmelo Ardito; Ganesh Bhutkar; Peter Dannenmann. Cham: Springer, 2020. s. 52-58 (Lecture Notes in Computer Science, Bind 11930).

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

TY - GEN

T1 - Digital Peer-tutoring

T2 - The 17th IFIP TC.13 International Conference on Human-Computer Interaction. INTERACT 2019

AU - Clemmensen, Torkil

AU - Nørbjerg, Jacob

N1 - Conference code: 17

PY - 2020

Y1 - 2020

N2 - Digital Peer-Tutoring is a new learning format that enables production workers in Small to Medium Sized Enterprises (SMEs) to co-design their interaction with assistive technologies such as collaborative robots. The video-based learning format is based on design thinking and helps shop floor workers create and document solutions to robot interaction problems, and share their how-to knowledge with their colleagues. Early field evaluation results indicated that workers benefit from the Digital Peer-tutoring learning format and produced how-to videos for their colleagues. Furthermore, the Digital Peer-tutoring learning format was also found useful by the company management and ownership as means of documentation and customer communication. Thus, the learning format can also support SMEs on their path to digitalization.

AB - Digital Peer-Tutoring is a new learning format that enables production workers in Small to Medium Sized Enterprises (SMEs) to co-design their interaction with assistive technologies such as collaborative robots. The video-based learning format is based on design thinking and helps shop floor workers create and document solutions to robot interaction problems, and share their how-to knowledge with their colleagues. Early field evaluation results indicated that workers benefit from the Digital Peer-tutoring learning format and produced how-to videos for their colleagues. Furthermore, the Digital Peer-tutoring learning format was also found useful by the company management and ownership as means of documentation and customer communication. Thus, the learning format can also support SMEs on their path to digitalization.

KW - Collaborative robots

KW - Assistive technologies

KW - UX at work

KW - Collaborative robots

KW - Assistive technologies

KW - UX at work

U2 - 10.1007/978-3-030-46540-7_6

DO - 10.1007/978-3-030-46540-7_6

M3 - Article in proceedings

SN - 9783030465391

T3 - Lecture Notes in Computer Science

SP - 52

EP - 58

BT - Beyond Interactions

A2 - Nocera, José Abdelnour

A2 - Lamas, David

A2 - Parmaxi, Antigoni

A2 - Winckler, Marco

A2 - Loizides, Fernando

A2 - Ardito, Carmelo

A2 - Bhutkar, Ganesh

A2 - Dannenmann, Peter

PB - Springer

CY - Cham

Y2 - 2 September 2019 through 6 September 2019

ER -

Clemmensen T , Nørbjerg J. Digital Peer-tutoring: Early Results from a Field Evaluation of a UX at Work Learning Format in SMEs. I Nocera JA, Lamas D, Parmaxi A, Winckler M, Loizides F, Ardito C, Bhutkar G, Dannenmann P, red., Beyond Interactions: INTERACT 2019 IFIP TC 13 Workshops, Paphos, Cyprus, September 2–6, 2019, Revised Selected Papers. Cham: Springer. 2020. s. 52-58. (Lecture Notes in Computer Science, Bind 11930). doi: 10.1007/978-3-030-46540-7_6