Digital Natives and Institutional Pluralism: Managing a Multi-Generational Workforce

Vivian Yawen Zhou, Barney Tan, Xiao Xiao, Chunmian Ge

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Abstrakt

The workforce of the future will be mainly composed of Digital Natives (DNs), but little is presently known about how DN employees should be managed. More specifically, in the existing literature, there is a dearth of knowledge on the tensions that can arise between DNs and traditionalists in multi-generational workforce, as well as a lack of actionable prescriptions for managing them, particularly from an institutional perspective. To address these gaps, we conducted a case study of Airparking, one of the most commercially successful carpark sharing platforms in China. Based on the preliminary data from this ongoing study, we constructed a model that identifies three types of tensions that can arise between DNs and traditionalists in the areas of system development, business trajectory, and work orientation. The corresponding ways of resolving these tensions, based on the mechanism of loose coupling, are also presented and discussed in this paper
OriginalsprogEngelsk
TitelProceedings of the 39th International Conference on Information Systems (ICIS)
Antal sider9
UdgivelsesstedAtlanta, GA
ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
Publikationsdato2018
ISBN (Elektronisk)9780996683173
StatusUdgivet - 2018
BegivenhedThe 39th International Conference on Information Systems. ICIS 2018: Bridging the Internet of People, Data, and Things - San Francisco, USA
Varighed: 13 dec. 201816 dec. 2018
Konferencens nummer: 39
https://icis2018.aisconferences.org/

Konference

KonferenceThe 39th International Conference on Information Systems. ICIS 2018
Nummer39
LandUSA
BySan Francisco
Periode13/12/201816/12/2018
Internetadresse
NavnProceedings of the International Conference on Information Systems
ISSN0000-0033

Emneord

  • Digital natives
  • Generational tensions
  • Institutional pluralism
  • Institutional logics
  • Loose coupling
  • Future of work
  • Digital workforce
  • Case study

Citationsformater