@phdthesis{c7541a50f8ad11db9160000ea68e967b,
title = "Differing perceptions of customer value: Development and application of a tool for mapping perceptions of customer value at both ends of customer-supplier dyads in industrial markets",
keywords = "B2B-markedsf{\o}ring, Kundeadf{\ae}rd, Kundebehov, Kundeklager, Kundeoplysninger, Kunderelationer, Kundeservice, Kundev{\ae}rdi, Ph.d.-afhandlinger",
author = "Lars Mikkelsen",
note = "Opstilling: 658.802 bje L{\o}be nr.: 067826",
year = "2006",
language = "English",
isbn = "8759383011",
series = "PhD series",
number = "2006-15",
publisher = "Samfundslitteratur",
address = "Denmark",
}