Development of a Decision Support Model for Managing Supply Chain Design Problems in Global Service Supply Chains

Juri Reich*, Tina Wakolbinger, Aseem Kinra

*Corresponding author af dette arbejde

Publikation: Bidrag til bog/antologi/rapportBidrag til bog/antologiForskningpeer review

Abstrakt

Most large service manufacturing companies outsource support as well as core activities to remain competitive in a globalized economy. Managers are faced with a complex decision problem as they must find a balance between maximizing the benefit from business process outsourcing while keeping risk as low possible. Many outsourcing initiatives failed in the past. Research suggests that one of the main reasons is poor decision making with an insufficient regard of all relevant factors, especially qualitative ones. We look at the problem from a supply chain design perspective and further develop the application of decision support methods originally developed with a focus on product manufacturing, to the manufacturing of services. We review existing approaches and develop our own conceptual decision framework.
OriginalsprogEngelsk
TitelDynamics in Logistics : Proceedings of the 7th International Conference LDIC 2020, Bremen, Germany
RedaktørerMichael Freitag, Hans-Dietrich Haasis, Herbert Kotzab, Jürgen Pannek
Antal sider10
UdgivelsesstedCham
ForlagSpringer
Publikationsdato16 apr. 2020
Sider299-308
ISBN (Trykt)9783030447823
ISBN (Elektronisk)9783030447830
DOI
StatusUdgivet - 16 apr. 2020
Udgivet eksterntJa
BegivenhedThe 7th International Conference on Dynamics in Logistics - Bremer Institut für Produktion und Logistik, Bremen, Tyskland
Varighed: 12 feb. 202014 feb. 2020
Konferencens nummer: 7
https://www.ldic-conference.org/

Konference

KonferenceThe 7th International Conference on Dynamics in Logistics
Nummer7
LokationBremer Institut für Produktion und Logistik
LandTyskland
ByBremen
Periode12/02/202014/02/2020
Internetadresse
NavnLecture Notes in Logistics
NummerLDIC 2020
ISSN2194-8917

Citationsformater