Customer satisfaction measurement at Post Danmark

Kai Kristensen, Anne Martensen, Lars Grønholdt

Publikation: Konferencebidrag › Paper › Forskning

Originalsprog	Engelsk
Publikationsdato	1999
Antal sider	11
Status	Udgivet - 1999
Begivenhed	Workshop on Customer Satisfaction: Theory and Measurement, Maj 1999 - Wien, Østrig Varighed: 30 jun. 2010 → …

Konference	Workshop on Customer Satisfaction: Theory and Measurement, Maj 1999
Land/Område	Østrig
By	Wien
Periode	30/06/2010 → …

Opstilling: 658.901 kri
Løbe nr.: 004508

Emneord

@conference{a902f2e0c02411db9769000ea68e967b,

title = "Customer satisfaction measurement at Post Danmark",

keywords = "Postv{\ae}sen, Kundetilfredshed, Danmark, Kundeindekser, Post Danmark, European Customer Satisfaction Index",

author = "Kai Kristensen and Anne Martensen and Lars Gr{\o}nholdt",

note = "Opstilling: 658.901 kri L{\o}be nr.: 004508; null ; Conference date: 30-06-2010",

year = "1999",

language = "English",

}