Customer satisfaction and loyality modelling: a comparison of regression and artificial neural networks

Publikation: Konferencebidrag › Paper › Forskning

Originalsprog	Engelsk
Publikationsdato	2002
Status	Udgivet - 2002
Begivenhed	World Congress for Total Ouality Management - Verona, Italien Varighed: 25 jun. 2002 → 27 jun. 2002 Konferencens nummer: 7

Konference	World Congress for Total Ouality Management
Nummer	7
Land/Område	Italien
By	Verona
Periode	25/06/2002 → 27/06/2002

Sider: 111-117

Emneord

@conference{f99b7ee0c02211db9769000ea68e967b,

title = "Customer satisfaction and loyality modelling: a comparison of regression and artificial neural networks",

keywords = "Kundetilfredshed, Neurale netv{\ae}rk, Kundeloyalitet, Modellering, Regressionsanalyser",

author = "Lars Gr{\o}nholdt and Anne Martensen",

note = "Sider: 111-117; World Congress for Total Ouality Management ; Conference date: 25-06-2002 Through 27-06-2002",

year = "2002",

language = "English",

}