Customer Expectations

Publikation: Bidrag til bog/antologi/rapport › Encyclopædiartikel › Forskning › peer review

Originalsprog	Engelsk
Titel	The SAGE Encyclopedia of Quality and the Service Economy
Redaktører	Su Mi Dahlgaard-Park
Vol/bind	1
Udgivelsessted	London
Forlag	SAGE Publications
Publikationsdato	2015
Sider	111-114
ISBN (Trykt)	9781452256726
ISBN (Elektronisk)	9781483346366
Status	Udgivet - 2015

Handle.net

@inbook{05fa42be1ec247d2902e53ca5ddab950,

title = "Customer Expectations",

author = "Lars Gr{\o}nholdt",

year = "2015",

language = "English",

isbn = "9781452256726",

volume = "1",

pages = "111--114",

editor = "Dahlgaard-Park, \{Su Mi\}",

booktitle = "The SAGE Encyclopedia of Quality and the Service Economy",

publisher = "SAGE Publications",

address = "United Kingdom",

}