CRM System Implementation

How Great Expectations in Sweden are Dashed in China

Linda Frygell, Sven Carlsson, Jonas Hedman

    Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

    OriginalsprogEngelsk
    TidsskriftJournal of Information Technology Case and Application Research
    Vol/bind13
    Udgave nummer3
    Sider (fra-til)7-20
    ISSN1522-8053
    StatusUdgivet - 2011

    Bibliografisk note

    CBS Bibliotek har ikke adgang til materialet

    Citer dette

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    title = "CRM System Implementation: How Great Expectations in Sweden are Dashed in China",
    author = "Linda Frygell and Sven Carlsson and Jonas Hedman",
    note = "CBS Library does not have access to the material",
    year = "2011",
    language = "English",
    volume = "13",
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    CRM System Implementation : How Great Expectations in Sweden are Dashed in China. / Frygell, Linda; Carlsson, Sven; Hedman, Jonas.

    I: Journal of Information Technology Case and Application Research, Bind 13, Nr. 3, 2011, s. 7-20.

    Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

    TY - JOUR

    T1 - CRM System Implementation

    T2 - How Great Expectations in Sweden are Dashed in China

    AU - Frygell, Linda

    AU - Carlsson, Sven

    AU - Hedman, Jonas

    N1 - CBS Library does not have access to the material

    PY - 2011

    Y1 - 2011

    M3 - Journal article

    VL - 13

    SP - 7

    EP - 20

    JO - Journal of Information Technology Case and Application Research

    JF - Journal of Information Technology Case and Application Research

    SN - 1522-8053

    IS - 3

    ER -