Creating Common Ground: A Communicative Action Model of Dialogue in Shareholder Engagement

Fabrizio Ferraro, Daniel Beunza

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Abstrakt

Despite growing empirical evidence on the effectiveness of dialogue between activists and corporations in stakeholder engagement, scholars have not fully accounted for the mechanisms that explain its success. We address this gap by leveraging Habermas’s theory of communicative action. In our longitudinal qualitative study, we explore the dialogue on climate change between the Interfaith Centre for Corporate Responsibility, a coalition of faith-based investors, Ford, and General Motors. We find that communicative action can emerge from strategic action as a result of three cycles of interaction: establishing dialogue, framing, and deliberation. Our study contributes to the literature on shareholder engagement by integrating communicative and strategic action, thereby offering a new interpretation of how reputational threat and dialogue come together to produce a common ground between activists and companies.
OriginalsprogEngelsk
TidsskriftOrganization Science
Vol/bind29
Udgave nummer6
Sider (fra-til)1187-1207
Antal sider21
ISSN1047-7039
DOI
StatusUdgivet - 2018

Bibliografisk note

Published online: 8 Oct 2018

Emneord

  • Social responsibility
  • Sustainability/corporate environmentalism
  • Corporate governance
  • Qualitative research

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