Continued Use of IT: An Emotional Choice

Mari-Klara Stein, Sue Newell, Erica L. Wagner, Robert D. Galliers

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Resumé

Information technology (IT) is ubiquitous in modern workplaces. Achieving the business benefits of an IT system is intimately tied up with the continued incorporation of the system into the work practices it is intended to support. What makes people incorporate IT into their practices and how do they do it? While much is known about different use behaviors, the social, cognitive and technical factors that influence use, less is known about non-use behaviors as well as the role of emotional factors in users’ choices on how to continue using a new technology post adoption. Through a longitudinal field study and a survey conducted in two universities, we examine how and why specific use patterns emerge and what the role of emotions is in this process. We find that based on emotional experiences around IT, people develop personal valuations towards an IT artifact, which are expressed in various (non-)use patterns.
OriginalsprogEngelsk
TitelProceedings of the International Conference on Information Systems, ICIS 2012
Redaktører F. George Joey
Antal sider19
Vol/bind1
Udgivelses stedAtlanta, GA
ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
Publikationsdato2012
Sider222-240
KapitelPaper 1078
ISBN (Elektronisk)9780615718439
StatusUdgivet - 2012
Udgivet eksterntJa
BegivenhedThe 33rd International Conference on Information Systems. ICIS 2012 : Digital Innovation in the Service Economy - Orlando, Florida, USA
Varighed: 16 dec. 201219 dec. 2012
http://icis2012.aisnet.org/

Konference

KonferenceThe 33rd International Conference on Information Systems. ICIS 2012
LandUSA
ByOrlando, Florida
Periode16/12/201219/12/2012
AndetICIS is the major annual meeting of the Association for Information Systems (AIS).
Internetadresse
NavnProceedings of the International Conference on Information Systems
Vol/bind2012
ISSN0000-0033

Emneord

  • Emotions
  • Continued use of IT
  • Longitudinal field study

Citer dette

Stein, M-K., Newell, S., Wagner, E. L., & Galliers, R. D. (2012). Continued Use of IT: An Emotional Choice. I F. G. Joey (red.), Proceedings of the International Conference on Information Systems, ICIS 2012 (Bind 1, s. 222-240). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the International Conference on Information Systems, Bind. 2012
Stein, Mari-Klara ; Newell, Sue ; Wagner, Erica L. ; Galliers, Robert D. . / Continued Use of IT : An Emotional Choice. Proceedings of the International Conference on Information Systems, ICIS 2012. red. / F. George Joey. Bind 1 Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2012. s. 222-240 (Proceedings of the International Conference on Information Systems, Bind 2012).
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abstract = "Information technology (IT) is ubiquitous in modern workplaces. Achieving the business benefits of an IT system is intimately tied up with the continued incorporation of the system into the work practices it is intended to support. What makes people incorporate IT into their practices and how do they do it? While much is known about different use behaviors, the social, cognitive and technical factors that influence use, less is known about non-use behaviors as well as the role of emotional factors in users’ choices on how to continue using a new technology post adoption. Through a longitudinal field study and a survey conducted in two universities, we examine how and why specific use patterns emerge and what the role of emotions is in this process. We find that based on emotional experiences around IT, people develop personal valuations towards an IT artifact, which are expressed in various (non-)use patterns.",
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Stein, M-K, Newell, S, Wagner, EL & Galliers, RD 2012, Continued Use of IT: An Emotional Choice. i FG Joey (red.), Proceedings of the International Conference on Information Systems, ICIS 2012. bind 1, Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, Proceedings of the International Conference on Information Systems, bind 2012, s. 222-240, The 33rd International Conference on Information Systems. ICIS 2012 , Orlando, Florida, USA, 16/12/2012.

Continued Use of IT : An Emotional Choice. / Stein, Mari-Klara; Newell, Sue ; Wagner, Erica L. ; Galliers, Robert D. .

Proceedings of the International Conference on Information Systems, ICIS 2012. red. / F. George Joey. Bind 1 Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2012. s. 222-240 (Proceedings of the International Conference on Information Systems, Bind 2012).

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

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Stein M-K, Newell S, Wagner EL, Galliers RD. Continued Use of IT: An Emotional Choice. I Joey FG, red., Proceedings of the International Conference on Information Systems, ICIS 2012. Bind 1. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). 2012. s. 222-240. (Proceedings of the International Conference on Information Systems, Bind 2012).