Complaint Management in Nordic Countries: A Conceptual Framework and Empirical Results

Publikation: KonferencebidragPaperForskningpeer review

OriginalsprogEngelsk
Publikationsdato2005
Antal sider15
StatusUdgivet - 2005
BegivenhedThe 3rd International Conference on Business, Economics, Management and Marketing - Athens, Grækenland
Varighed: 16 jun. 200518 jun. 2005
Konferencens nummer: 3

Konference

KonferenceThe 3rd International Conference on Business, Economics, Management and Marketing
Nummer3
LandGrækenland
ByAthens
Periode16/06/200518/06/2005

Bibliografisk note

Opstilling: 658.901 han
Løbe nr.: 053930
Sider: 15

Emneord

  • Kundeklager
  • Ledelse
  • Norden

Citationsformater