Communication Barriers in Public Discourse: The Patient Package Insert

Inger Askehave, Karen Korning Zethsen

Publikation: Bidrag til tidsskriftTidsskriftartikelForskning

Abstrakt

The production of expert-to-layperson documents in private and public companies is an area of research that is gradually gaining ground in research communities throughout the world. This article discusses the nature of public communication written by experts or semiexperts and aimed at a large and heterogeneous audience, often potentially the entire population of a country. The article analyzes common barriers to this kind of communication, and considers topics such as the implications of very broad target groups, expert-to-layperson communication and the legislative introduction of mandatory genres as opposed to genres which have evolved naturally overtime. The case of the patient package insert is outlined as a prototypical example of 'public communication' suffering from the problems brought about by the existence of these common barriers.
OriginalsprogEngelsk
TidsskriftDocument Design
Vol/bind4
Udgave nummer1
Sider (fra-til)23-41
Antal sider19
ISSN1388-8951
DOI
StatusUdgivet - 2003
Udgivet eksterntJa

Citationsformater