Classification Systems, their Digitization and Consequences for Data-Driven Decision Making: Understanding Representational Quality

Mari-Klara Stein, Sue Newell, Robert D. Galliers, Erica L. Wagner

    Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

    Abstrakt

    Classification systems are foundational in many standardized software tools. This digitization of classification systems gives them a new ‘materiality’ that, jointly with the social practices of information producers/consumers, has significant consequences on the representational quality of such information systems. Based on a multi-site field study, we suggest that representational quality is achieved through four types of negotiations that human actors engage in when confronted with the materiality of a new IS. These negotiations are associated with three broad practices (instantiation, re-narration and meta-narration), and three different information production/consumption situations. We contribute to the relational theorization of representational quality and extend classification systems research by drawing explicit attention to the importance of ‘materialization’ of classification systems and the foundational role of representational quality in understanding the success and consequences of data-driven decision-making.
    OriginalsprogEngelsk
    TitelProceedings of the 34th International Conference on Information Systems. ICIS 2013
    RedaktørerRichard Baskerville, Michael Chau
    Antal sider18
    Udgivelses stedAtlanta, GA
    ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publikationsdato2013
    Artikelnummer1177
    ISBN (Trykt)9780615933832
    StatusUdgivet - 2013
    BegivenhedThe 34th International Conference on Information Systems. ICIS 2013: Reshaping Society Through Information Systems Design - Università Bocconi, Milan, Italien
    Varighed: 15 dec. 201318 dec. 2013
    Konferencens nummer: 34
    http://icis2013.aisnet.org/

    Konference

    KonferenceThe 34th International Conference on Information Systems. ICIS 2013
    Nummer34
    LokationUniversità Bocconi
    LandItalien
    ByMilan
    Periode15/12/201318/12/2013
    Internetadresse

    Emneord

    • Representational quality of IS
    • Standardized packages
    • Data-driven decision-making

    Citationsformater

    Stein, M-K., Newell, S., Galliers, R. D., & Wagner, E. L. (2013). Classification Systems, their Digitization and Consequences for Data-Driven Decision Making: Understanding Representational Quality. I R. Baskerville, & M. Chau (red.), Proceedings of the 34th International Conference on Information Systems. ICIS 2013 [1177] Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL).