@inbook{3e23d3c788304d09a6b7ede92701a462,
title = "Citizen Acceptance of Transformational Government: The State of the Art",
author = "Yasemin Cetin and Kanat, \{Irfan Emrah\} and Sevgi {\"O}zkan",
year = "2012",
language = "English",
isbn = "9781780523347",
pages = "253–282",
editor = "Shareef, \{Mahmud Akhter\} and Norm Archer and Dwivedi, \{Yogesh K.\} and Alok Mishra and Pandey, \{Sanjay K.\}",
booktitle = "Transformational Government through eGov Practice",
publisher = "Emerald Group Publishing",
address = "United Kingdom",
}