Characterizing Government Social Media Research: Towards a Grounded Overview Model

Rony Medaglia; Lei Zheng

doi:10.1109/HICSS.2016.375

Characterizing Government Social Media Research: Towards a Grounded Overview Model

Rony Medaglia, Lei Zheng

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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Abstract

As research on government social media continues to grow in quantity and scope, this area calls for mapping and systematization, in order to stimulate better-informed studies in the future. This paper draws on a comprehensive review of government social media literature in the e-government and Information Systems (IS) fields to identify research foci and gaps. We propose a research-grounded model that identifies the foci on context, user characteristics, user behaviour, design, management, and effects, and highlight the investigated relationships among them. Based on this analysis, we identify a four-point research agenda for future government social media research.

Originalsprog	Engelsk
Titel	Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016)
Redaktører	Ralph H. Sprague, Tung X. Bui
Antal sider	9
Udgivelsessted	Los Alamitos, CA
Forlag	IEEE
Publikationsdato	2016
Sider	2991-2999
Artikelnummer	7427558
ISBN (Trykt)	9781479983896
ISBN (Elektronisk)	9780769556703
DOI	https://doi.org/10.1109/HICSS.2016.375
Status	Udgivet - 2016
Begivenhed	The 49th Hawaii International Conference on System Sciences. HICSS 2016 - Kauai, Hawaii, USA Varighed: 5 jan. 2016 → 8 jan. 2016 Konferencens nummer: 49 http://www.hicss.org/

Konference

Konference	The 49th Hawaii International Conference on System Sciences. HICSS 2016
Nummer	49
Land/Område	USA
By	Kauai, Hawaii
Periode	05/01/2016 → 08/01/2016
Internetadresse	http://www.hicss.org/

Navn	Proceedings of the Annual Hawaii International Conference on System Sciences
ISSN	1530-1605

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Citationsformater

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title = "Characterizing Government Social Media Research: Towards a Grounded Overview Model",

abstract = "As research on government social media continues to grow in quantity and scope, this area calls for mapping and systematization, in order to stimulate better-informed studies in the future. This paper draws on a comprehensive review of government social media literature in the e-government and Information Systems (IS) fields to identify research foci and gaps. We propose a research-grounded model that identifies the foci on context, user characteristics, user behaviour, design, management, and effects, and highlight the investigated relationships among them. Based on this analysis, we identify a four-point research agenda for future government social media research.",

author = "Rony Medaglia and Lei Zheng",

year = "2016",

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booktitle = "Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016)",

address = "United States",

note = "49th Annual Hawaii International Conference on System Sciences, HICSS 2016 ; Conference date: 05-01-2016 Through 08-01-2016",

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Medaglia, R & Zheng, L 2016, Characterizing Government Social Media Research: Towards a Grounded Overview Model. i RH Sprague & TX Bui (red), Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016)., 7427558, IEEE, Los Alamitos, CA, Proceedings of the Annual Hawaii International Conference on System Sciences, s. 2991-2999, The 49th Hawaii International Conference on System Sciences. HICSS 2016, Kauai, Hawaii, USA, 05/01/2016. https://doi.org/10.1109/HICSS.2016.375

Characterizing Government Social Media Research: Towards a Grounded Overview Model. / Medaglia, Rony; Zheng, Lei.
Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). red. / Ralph H. Sprague; Tung X. Bui. Los Alamitos, CA: IEEE, 2016. s. 2991-2999 7427558 (Proceedings of the Annual Hawaii International Conference on System Sciences).

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

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N2 - As research on government social media continues to grow in quantity and scope, this area calls for mapping and systematization, in order to stimulate better-informed studies in the future. This paper draws on a comprehensive review of government social media literature in the e-government and Information Systems (IS) fields to identify research foci and gaps. We propose a research-grounded model that identifies the foci on context, user characteristics, user behaviour, design, management, and effects, and highlight the investigated relationships among them. Based on this analysis, we identify a four-point research agenda for future government social media research.

AB - As research on government social media continues to grow in quantity and scope, this area calls for mapping and systematization, in order to stimulate better-informed studies in the future. This paper draws on a comprehensive review of government social media literature in the e-government and Information Systems (IS) fields to identify research foci and gaps. We propose a research-grounded model that identifies the foci on context, user characteristics, user behaviour, design, management, and effects, and highlight the investigated relationships among them. Based on this analysis, we identify a four-point research agenda for future government social media research.

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DO - 10.1109/HICSS.2016.375

M3 - Article in proceedings

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Medaglia R, Zheng L. Characterizing Government Social Media Research: Towards a Grounded Overview Model. I Sprague RH, Bui TX, red., Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). Los Alamitos, CA: IEEE. 2016. s. 2991-2999. 7427558. (Proceedings of the Annual Hawaii International Conference on System Sciences). doi: 10.1109/HICSS.2016.375