Can SCM Students Become Process Experts? An Educational Approach

It has been shown that students’ opportunities to learn are embedded in the instructional tasks with which they are invited to engage in the classroom. Integrating process modeling software in courses is a hands-on task that improves the students’ understanding of business processes. Especially in supply chain management, the development of process models provides a unique learning experience for students, supporting their understanding of the cross-functional and inter-organizational nature of supply chain processes. Based on our teaching experiences, we present a higher education class that trains students on how to map processes, enabling them to derive theoretical and managerial implications.