Business Models for NFC Based Mobile Payments

Johannes Sang-Un Chae, Jonas Hedman

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    Purpose: The purpose of the paper is to develop a business model framework for NFC based mobile payment solutions consisting of four mutually interdepended components: the value service, value network, value architecture, and value finance.
    Design: Using a comparative case study method, the paper investigates Google Wallet and ISIS Mobile Wallet and their underlying business models.
    Findings: Google Wallet and ISIS Mobile Wallet are focusing on providing an enhanced customer experience with their mobile wallet through a multifaceted value proposition. The delivery of its offering requires cooperation from multiple stakeholders and the creation of an ecosystem. Furthermore, they focus on the scalability of their value propositions.
    Originality / value: The paper offers an applicable business model framework that allows practitioners and academics to study current and future mobile payment approaches.
    TidsskriftJournal of Business Models
    Udgave nummer1
    Sider (fra-til)29-48
    StatusUdgivet - 2015


    • NFC
    • Mobile payment
    • Mobile wallet
    • Business model