Business and IT Capabilities for Cloud Platform Success

Christopher Hahn, Jan Huntgeburth, Till J. Winkler, Ruediger Zarnekow

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    The growing proliferation of cloud platform ecosystems demands a deeper understanding of the capabilities that help existing and emerging platform providers to be successful by creating and appropriating value. This multiple case study of four cloud platform providers (three large, one SME) instantiates Rai and Tang’s (2014) framework of dyadic IT and network IT capabilities for a cloud platform context and extends it by exploring previously undertheorized cloud platform business capabilities. We further build on this extended framework by employing a configurational perspective to elucidate the complementary role of the three proposed business capabilities (incentives and rules, ecosystem marketing and sales, partner development and support) for relevant value creation and appropriation mechanisms. In addition to providing a capability framework catered to the cloud platform context, our findings are summarized in a set of four propositions that jointly contribute to emerging cloud platform research in IS.
    TitelICIS 2016 Proceedings
    Antal sider20
    UdgivelsesstedAtlanta, GA
    ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
    ISBN (Elektronisk)9780996683135
    StatusUdgivet - 2016
    BegivenhedThe 37th International Conference on Information Systems. ICIS 2016: Digital Innovation at the Crossroads - University of Limerick, Dublin, Irland
    Varighed: 11 dec. 201614 dec. 2016
    Konferencens nummer: 37


    KonferenceThe 37th International Conference on Information Systems. ICIS 2016
    LokationUniversity of Limerick
    AndetThirty Seventh International Conference on Information Systems
    NavnProceedings of the International Conference on Information Systems


    • Cloud platform ecosystems
    • Value creation
    • Value appropriation
    • IT capabilities
    • IT-enabled business models
    • Exploratory multiple case study