Abstract
Organizations have boundaries that serve various purposes; for example, differentiating internal operations from external activities and controlling flows of information. Boundaries can however hinder knowledge exchange in inter-organizational collaboration, leading to less effective outcomes. Empirical results from comparative case studies on how boundaries between organizations in a project can be bridged effectively to support knowledge exchange are presented. End-user organizations and real estate companies form the subjects of the enquiry. The results show that the depth of involvement of the end-user organization varies widely and, with it, the use of bridging roles and activities. To identify bridging strategies that can foster productive knowledge exchange in inter-organizational collaboration, it is necessary to understand contextual aspects of end-users' needs to ensure the availability of sufficient competence within, and time for, the project team to perform its duties.
Originalsprog | Engelsk |
---|---|
Tidsskrift | Construction Management and Economics |
Vol/bind | 29 |
Udgave nummer | 5 |
Sider (fra-til) | 495-506 |
Antal sider | 12 |
ISSN | 0144-6193 |
DOI | |
Status | Udgivet - 2011 |
Udgivet eksternt | Ja |
Emneord
- Bridging strategies
- Communication
- End-users
- Organizational boundaries
- Projects