@inproceedings{b8695fc99da9427296e1f0a97839d84b,
title = "Balance in the Making: A New Service Perspective",
author = "Christensen, {Glenn L.} and Torsten Ringberg",
year = "2006",
language = "English",
isbn = "9780915552559",
series = "European Advances in Consumer Research",
publisher = "Association for Consumer Research",
pages = "40--41",
editor = "Ekstr{\"o}m, {Karin M. } and Brembeck, {Helene }",
booktitle = "European Advances in Consumer Research",
address = "United States",
note = "null ; Conference date: 15-06-2005 Through 18-06-2005",
}