Automation of Routine Work: A Case Study of Employees' Experiences of Work Meaningfulness

Anne Staaby, Kjeld S. Hansen, Tor-Morten Grønli

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningpeer review

Abstrakt

The idea of automation replacing humans in the workplace has been given considerable attention, while less attention has been afforded to how people develop a meaningful work life with automation of routine work. In this study we investigate how employees, who have had their routine work automated with RPA, have experienced its influence on their work and its meaningfulness. Concretely, we conduct a case study of how employees experience this process in three different case organizations in Oslo, Norway. We make theoretical contributions by combining automation of work, RPA and work meaningfulness literature to understand what opportunities and pitfalls the organizations experience, when they seek to harness value from their human resources in the process. We also contribute with implications for practice, by suggesting organizations to focus on creating autonomy and job crafting opportunities for employees, when they automate routine work with RPA.
OriginalsprogEngelsk
TitelProceedings of the 54th Hawaii International Conference on System Sciences
Antal sider10
UdgivelsesstedHonolulu
ForlagHawaii International Conference on System Sciences (HICSS)
Publikationsdato2021
Sider156-165
ISBN (Elektronisk)9780998133140
DOI
StatusUdgivet - 2021
Udgivet eksterntJa
BegivenhedThe 54th Hawaii International Conference on System Sciences. HICSS 2021 - Online, Virtual, Online, USA
Varighed: 5 jan. 20218 jan. 2021
Konferencens nummer: 54
https://www.insna.org/events/54th-hawaii-international-conference-on-system-sciences-hicss

Konference

KonferenceThe 54th Hawaii International Conference on System Sciences. HICSS 2021
Nummer54
LokationOnline
LandUSA
ByVirtual, Online
Periode05/01/202108/01/2021
SponsorThe Nordic Sociological Association
Internetadresse
NavnProceedings of the Annual Hawaii International Conference on System Sciences
ISSN1060-3425

Emneord

  • AI and future of work
  • Automation
  • Employee-level
  • Future of work
  • Meaningsfulness
  • RPA
  • Socio-technical perspective

Citationsformater