Assessing Incumbents' Risk of Digital Platform Disruption

Carmelo Cennamo, Lorenzo Diaferia, Aasha Gaur, Gianluca Salviotti

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Abstract

By re-architecting markets, digital platforms can significantly disrupt incumbents’ businesses. We identify three characteristics of markets that digital platforms exploit to gain a foothold in existing markets: inefficiencies caused by asymmetric, fragmented and complex information; the modular nature of offerings; and unaddressed heterogeneous customer preferences. We provide a tool that incumbents can use not only to assess the risk of digital platform disruption, but also to identify digital platformrelated opportunities
OriginalsprogEngelsk
Artikelnummer7
TidsskriftMIS Quarterly Executive
Vol/bind21
Udgave nummer1
Sider (fra-til)55-74
Antal sider20
ISSN1540-1960
DOI
StatusUdgivet - mar. 2022

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