Abstrakt
Purpose: The purpose of this paper is to explore whether there is a link between retrospective and prospective sensemaking by analyzing metaphors of past and potential future changes.
Design/methodology/approach: The article draws on interview data from employees, team managers and middle managers at an IT department of a Nordic bank.
Findings: The study found that organizational members' sensemaking of changes in the past were characterized by trivializing metaphors. In contrast, future-oriented sensemaking of potential changes were characterized by emotionally charged metaphors of uncertainty, war and the End, indicating that the organizational members anticipating a gloomier future.
Research limitations/implications: These findings might be limited to the organizational context of an IT department of a bank with IT professionals having an urge for control and sharing a history of a financial sector changing dramatically the last decade.
Originality/value: This article contributes to the emerging field of future-oriented sensemaking by showing what characterize past and future-oriented sensemaking of changes at a bank. Further, the paper contributes with an empirical study unpacking how organizational members anticipate an undesired future which might not be grounded in retrospective sensemaking.
Design/methodology/approach: The article draws on interview data from employees, team managers and middle managers at an IT department of a Nordic bank.
Findings: The study found that organizational members' sensemaking of changes in the past were characterized by trivializing metaphors. In contrast, future-oriented sensemaking of potential changes were characterized by emotionally charged metaphors of uncertainty, war and the End, indicating that the organizational members anticipating a gloomier future.
Research limitations/implications: These findings might be limited to the organizational context of an IT department of a bank with IT professionals having an urge for control and sharing a history of a financial sector changing dramatically the last decade.
Originality/value: This article contributes to the emerging field of future-oriented sensemaking by showing what characterize past and future-oriented sensemaking of changes at a bank. Further, the paper contributes with an empirical study unpacking how organizational members anticipate an undesired future which might not be grounded in retrospective sensemaking.
Originalsprog | Engelsk |
---|---|
Tidsskrift | Journal of Organizational Change Management |
Vol/bind | 33 |
Udgave nummer | 7 |
Sider (fra-til) | 1401-1415 |
Antal sider | 15 |
ISSN | 0953-4814 |
DOI | |
Status | Udgivet - 2020 |
Bibliografisk note
Published online: 21 July 2020.Emneord
- Organizational change
- Emotions
- Metaphors
- Bank
- Future perfect tense
- Prospective sensemaking