An Investigation of Digital Payment Platform Designs: A Comparative Study of Four European Solutions

Erol Kazan, Jan Damsgaard

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    Abstrakt

    This paper focuses on the triumph march of mobile phones that currently are annexing music players, navigation devices, and cameras as separate physical objects. The next target is set on payment. Through synthesizing available literature, we construct a framework for studying digital payment platforms that combines platform, technology and business design aspects. The framework is applied to conduct a comparative case study of digital payment platforms. Four types of market actors are considered: banks, mobile network operators, merchants, and startups, which are incumbents and disrupters in the payment industry. These actors issue four types of payment systems, and we can observe that three of four platforms types can be classified as multi-sided platforms (MSP). All alternatives seek foothold by issuing evolutionary payment instruments, which are intertwined with digital payment platforms. By hosting third-party services, payment instruments are evolving from single-purpose to multi-functional ones. Our research extends existing payment literature from the MSP perspective to emphasize certain digital payment platform components, which impact strategies and complementary products.
    OriginalsprogEngelsk
    TitelECIS 2014 Proceedings
    RedaktørerMichel Avital, Jan Marco Leimeister, Ulrike Schultze
    Antal sider14
    Udgivelses stedAtlanta, GA
    ForlagAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publikationsdato2014
    ISBN (Trykt)9780991556700
    StatusUdgivet - 2014
    BegivenhedThe 22nd European Conference on Information Systems (ECIS) 2014: Digital Work, Digital Life - David Intercontinental Hotel, Tel Aviv, Israel
    Varighed: 9 jun. 201411 jun. 2014
    Konferencens nummer: 22
    http://ecis2014.eu/

    Konference

    KonferenceThe 22nd European Conference on Information Systems (ECIS) 2014
    Nummer22
    LokationDavid Intercontinental Hotel
    LandIsrael
    ByTel Aviv
    Periode09/06/201411/06/2014
    Internetadresse
    NavnProceedings of the European Conference on Information Systems
    ISSN0000-0034

    Emneord

    • Payment
    • Payment card
    • Mobile phone
    • Multi-sided platforms
    • Near Field Communication (NFC)
    • Contactless payment
    • SMS
    • QR Code
    • Mobile payment
    • Payment infrastructure
    • Payment systems

    Citationsformater

    Kazan, E., & Damsgaard, J. (2014). An Investigation of Digital Payment Platform Designs: A Comparative Study of Four European Solutions. I M. Avital, J. M. Leimeister, & U. Schultze (red.), ECIS 2014 Proceedings Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the European Conference on Information Systems http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1092&context=ecis2014