A Multidisciplinary Framework for International Service Activities

Peter D. Ørberg Jensen*, Kristin Brandl, Patrik Ström

*Corresponding author af dette arbejde

Publikation: Bidrag til bog/antologi/rapportKonferenceabstrakt i proceedingsForskningpeer review

Abstract

While various fields have studied international services, a unified understanding of the services and their characteristics is missing. We identify the major challenges in international service characterization and proceed to develop an integrative conceptual framework. The 4C framework include four interconnected components of international service characteristics, i.e., connectivity of service actors to the environment, the configuration of service activities within organizational set-ups, collaborative interaction between service actors, and created value of the services. We contribute to international service literature with a unified conceptual framework to guide international service research across the fields of international business, economic geography, and service management.
OriginalsprogEngelsk
TitelProceedings of the 65th Annual Meeting of the Academy of International Business. AIB 2023 : International Business Resilience under Global Disruptions
RedaktørerKazuhiro Asakawa, Tunga Kiyak
Antal sider2
UdgivelsesstedEast Lansing, MI
ForlagAcademy of International Business
Publikationsdato2023
Sider319-320
StatusUdgivet - 2023
BegivenhedAIB 2023 Annual Meeting: International Business Resilience under Global Disruptions - SGH Warsaw School of Economics, Warsaw, Polen
Varighed: 5 jul. 20239 jul. 2023
Konferencens nummer: 65
https://www.aib.world/event/annual-meeting-aib-2023-warsaw/

Konference

KonferenceAIB 2023 Annual Meeting
Nummer65
LokationSGH Warsaw School of Economics
Land/OmrådePolen
ByWarsaw
Periode05/07/202309/07/2023
Internetadresse
NavnProceedings of the Annual Meeting of the Academy of International Business
ISSN2078-0435

Citationsformater