Resumé
studying how human work analysis and interaction design in concrete cases are related and connected.
Originalsprog | Engelsk |
---|---|
Tidsskrift | International Journal of Public Information Systems |
Vol/bind | 2011 |
Udgave nummer | 3 |
Sider (fra-til) | 105-113 |
ISSN | 1653-4360 |
Status | Udgivet - 2011 |
Emneord
- Human Work Interaction Design
- authentication systems
- User Experience
- Usability
Citer dette
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A Human Work Interaction Design (HWID) Case Study in E-Government and Public Information Systems. / Clemmensen, Torkil.
I: International Journal of Public Information Systems, Bind 2011, Nr. 3, 2011, s. 105-113.Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review
TY - JOUR
T1 - A Human Work Interaction Design (HWID) Case Study in E-Government and Public Information Systems
AU - Clemmensen, Torkil
PY - 2011
Y1 - 2011
N2 - This paper first outlines a revised version of the general HWID framework, with a focus on what connects empirical work analysis and interaction design, and then presents a case study of the Danish government one-for-all authentication system NemID. The case is briefly analyzed, using ethnomethodology, work domain/task analysis, and the HWID approach, and comparing the results. Compared to the traditional approaches, the HWID focus on case-specific connections between human work and interaction design, gives different and supplementary answers. The conclusion is that there are benefits in studying how human work analysis and interaction design in concrete cases are related and connected.
AB - This paper first outlines a revised version of the general HWID framework, with a focus on what connects empirical work analysis and interaction design, and then presents a case study of the Danish government one-for-all authentication system NemID. The case is briefly analyzed, using ethnomethodology, work domain/task analysis, and the HWID approach, and comparing the results. Compared to the traditional approaches, the HWID focus on case-specific connections between human work and interaction design, gives different and supplementary answers. The conclusion is that there are benefits in studying how human work analysis and interaction design in concrete cases are related and connected.
KW - Human Work Interaction Design
KW - authentication systems
KW - User Experience
KW - Usability
M3 - Journal article
VL - 2011
SP - 105
EP - 113
JO - International Journal of Public Information Systems
JF - International Journal of Public Information Systems
SN - 1653-4360
IS - 3
ER -