A Friend in Need: Emergency Responders' Social Media Use and the Effects on Response Practices

Edgar Maldonado, Annemijn Van Gorp, Nicolai Pogrebnyakov

    Publikation: KonferencebidragPaperForskningpeer review

    Abstrakt

    The popularity and ubiquity of social media (SM) have permeated private and public institutions. These last ones, and in particular those governmental agencies that deal with emergencies, have begun using social media in their operations. The impact of SM as a tool within emergency relief organizations and their external activities is still under research. Using qualitative and quantitative data this study aims to identify the various ways in which emergency responders use social media. The study also analyzes for which purposes emergency responders use SM and the impact this has on the organization.
    OriginalsprogEngelsk
    Publikationsdato2014
    Antal sider10
    StatusUdgivet - 2014
    BegivenhedThe 25th European Regional Conference of the International Telecommunications Society (ITS) - Royal Flemish Academy of Belgium (KVAB), Brussels, Belgien
    Varighed: 22 jun. 201425 jun. 2014
    Konferencens nummer: 25
    http://www.itseurope.org/2014/index.html

    Konference

    KonferenceThe 25th European Regional Conference of the International Telecommunications Society (ITS)
    Nummer25
    LokationRoyal Flemish Academy of Belgium (KVAB)
    LandBelgien
    ByBrussels
    Periode22/06/201425/06/2014
    Internetadresse

    Emneord

    • Social media
    • Emergency response
    • Organizational IT adoption

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