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Publikationer 2001 2020

2016

An Exploratory Study of the Formation and Impact of Electronic Service Failures

Tan, C-W., Benbasat, I. & Cenfetelli, R., 2016, I : MIS Quarterly. 40, 1, s. 1-29 29 s.

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466 Downloads (Pure)

Do Others’ Opinion Matter? Investigating the Impact of Gender Differences on Trustworthiness of e-WOM

Liu, F., Xiao, B. S., Lim, E. T. K. & Tan, C-W., 2016, Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). Bui, T. & Sprague, Jr., R. H. (red.). Los Alamitos, CA: IEEE, s. 909-918 10 s. 7427294. (Proceedings of the Annual Hawaii International Conference on System Sciences).

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Do You Get Better User Experiences when You Customize Your Smartphone? An Experiment with Objects and Behavior-based Beliefs and Attitudes

Wang, Y., Tan, C-W. & Clemmensen, T., 2016, ECIS 2016 Proceedings. Özturan, M., Rossi, M. & Veit, D. (red.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 14 s. 113. (Proceedings of the European Conference on Information Systems).

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Introduction to the Design and Innovation of Social Networking Services Minitrack.

Xiao, B., Lim, E. T. K. & Tan, C-W., 2016, Proceedings of the 49th Hawaii International Conference on System Sciences (HICSS 2016). Bui, T. & Sprague, Jr., R. H. (red.). Los Alamitos, CA: IEEE, s. 414 1 s. (Proceedings of the Annual Hawaii International Conference on System Sciences).

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Is My Effort Worth It? Investigating the Dual Effects of Search Cost on Search Utility

Liu, F., Xiao, B., Lim, E. T. K. & Tan, C-W., 2016, PACIS 2016 Proceedings. Chau, P. Y. K. & Chang, S-I. (red.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 16 s. 113

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48 Downloads (Pure)

Learning by Doing: Understanding the Role of Affordance Informativity in Information Search Performance

Liu, F., Xiao, B. S., Lim, E. T. K. & Tan, C-W., 2016, ICIS 2016 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 18 s. (Proceedings of the International Conference on Information Systems, Bind 37).

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Leveraging Technology for Refugee Integration: How Can We Help?

Abu Jarour, S., Krasnova, H., Wenninger, H., Fedorowicz, J., Olbrich, S., Tan, C-W. & Urquhart, C., 2016, ICIS 2016 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 6 s. (Proceedings of the International Conference on Information Systems, Bind 37).

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Online Communication in Organizations Does Not Kill Distance: And Why That Might Be a Good Thing

Hage, E. & Tan, C-W., 2016. 6 s.

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41 Downloads (Pure)

Searching for What I Want: Understanding the Impact of Anticipatory Search Control on Search Efficiency

Liu, F., Xiao, B. S., Lim, E. & Tan, C-W., 2016, ECIS 2016 Proceedings. Özturan, M., Rossi, M. & Veit, D. (red.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 17 s. 22. (Proceedings of the European Conference on Information Systems).

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Supporting Innovation while Trimming Cost through Persistent Management: JP/Politikens Hus

Tan, C-W., 2016, Cases on IT Leadership: CIO Challenges for Innovation and Keeping the Lights on. Bjørn-Andersen, N. (red.). Frederiksberg: Samfundslitteratur, s. 65-75

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49 Downloads (Pure)

Synthesizing Knowledge on Internet of Things (IoT): An Algorithmic Historiographical Approach

Liu, F., Tan, C-W. & Lim, E. T. K., 2016, 2016 International Conference on Information Systems, ICIS 2016. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 10 s. (Proceedings of the International Conference on Information Systems, Bind 37).

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The Logic of Digital Platform Disruption

Kazan, E., Tan, C-W. & Lim, E. T. K., 2016. 5 s.

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Towards a Framework of Digital Platform Competition: A Comparative Study of Monopolistic & Federated Mobile Payment Platforms

Kazan, E., Tan, C-W. & Lim, E. T. K., 2016, I : Journal of Theoretical and Applied Electronic Commerce Research. 11, 3, s. 50-64 15 s.

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Towards A Research Agenda on Digital Platform Disruption

Kazan, E., Tan, C-W. & Lim, E. T. K., 2016. 5 s.

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2015
88 Downloads (Pure)

A Change for the Better: Realizing Business-IT Alignment Through Organizational Change

Rozendal, A., Lim, E. T. K. & Tan, C-W., 2015, ECIS 2015 Proceedings. Becker, J., vom Brocke, J. & De Marco, M. (red.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 15 s. 151. (Proceedings of the European Conference on Information Systems).

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Deciphering Individuals’ Preference for User Generated Content: An Empirical Test of the Impact of Personality on Users’ Processing of Online Review Information

Liu, F., Xiao, B., Lim, E. & Tan, C-W., 2015, Proceedings of the Thirty Sixth International Conference on Information Systems. ICIS 2015. Carte, T., Heinzl, A. & Urquhart, C. (red.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 21 s. (Proceedings of the International Conference on Information Systems, Bind 36).

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Disentangling Competition Among Platform Driven Strategic Groups: A Comparative Case Study Of Uk Mobile Payment Platforms

Kazan, E., Tan, C-W. & Lim, E., 2015, Proceedings of the 14th International Conference on Mobile Business, ICMB 2015. Ondrus, J., de Reuver, M. & Jarvenpaa, S. (red.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 12 s. 6. (International Conference on Mobile Business. Proceedings, Bind 14).

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Measuring Appeal in Human Computer Interaction: A Cognitive Neuroscience-Based Approach

Neben, T., Xiao, B. S., Lim, E. T., Tan, C-W. & Heinzl, A., 2015, Information Systems and Neuroscience: Gmunden Retreat on NeuroIS 2015. Davis, F. D., Riedl, R., vom Brocke, J., Léger, P-M. & Randolph, A. B. (red.). Cham: Springer Science+Business Media, s. 151-159 9 s. (Lecture Notes in Information Systems and Organisation, Bind 10).

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Online Anti-Brand Herds: A Form of Environmental Turbulence

Langley, D. J., Tan, C-W., Worm, D. & van den Broek, T. A., 2015. 39 s.

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Towards A Research Agenda on Digital Platform Disruption

Kazan, E., Tan, C-W. & Lim, E. T. K., 2015. 11 s.

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Value Creation in Cryptocurrency Networks: Towards a Taxonomy of Digital Business Models for Bitcoin Companies

Kazan, E., Tan, C-W. & Lim, E. T. K., 2015, PACIS 2015 Proceedings. Kankanhalli, A., Burton Jones, A. & Thompson, T. (red.). Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 15 s. 34

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2014

Tensions to Frictions? Exploring Sources of Ineffectiveness in Multi-Level IT Use

Stein, M-K., Lim, E. T. K. & Tan, C-W., 2014, Proceedings of the 35th International Conference on Information Systems. ICIS 2014. Karahanna, E., Srinivasan, A. & Tan, B. (red.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 10 s. (Proceedings of the International Conference on Information Systems).

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Towards a Framework of Digital Platform Disruption: A Comparative Study of Centralized & Decentralized Digital Payment Providers

Kazan, E., Tan, C-W. & Lim, E. T. K., 2014, Proceedings of the 25th Australasian Conference on Information Systems : ACIS 2014. Wang, W. & Pauleen, D. (red.). Sydney: Australasian Association for Information Systems (AAIS), 10 s.

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Understanding Members’ Attachment to Social Networking Sites: An Empirical Investigation of Three Theories

Lim, E. T. K., Cyr, D. & Tan, C-W., 2014, Proceedings of the 47th Annual Hawaii International Conference on System Sciences, HICSS-47. Sprague, Jr., R. H. (red.). Los Alamitos, CA: IEEE, s. 614-623 (Proceedings of the Annual Hawaii International Conference on System Sciences).

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2013

An Empirical Investigation of the Impact of Online Product Presentation on Hedonic Web Shopping

Lim, E. T. K., Tan, C-W., Seo, D., Cyr, D. & Vries, K. D., 2013, SIGHCI 2013 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 5 s. Paper 5

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IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality

Tan, C-W. & Benbasat, I., mar. 2013, I : M I S Quarterly. 37, 1, s. 77-109

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Understanding the Impact of Business Cases on IT Investment Decisions: An Analysis of Municipal E-Government Projects

Berghout, E. & Tan, C-W., nov. 2013, I : Information & Management. 50, 7, s. 489-506 18 s.

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Understanding the Impact of Online Social Networks on Disruptive Innovation

M. Cizel, A., Boonstra, A., Langley, D. & Tan, C-W., jun. 2013, ECIS 2013 Proceedings. Brinkkemper, S. (red.). Utrecht: Utrecht University, 8 s.

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2012

Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey

Lim, E. T. K., Tan, C-W., Cyr, D., L. Pan, S. & Xiao, B., dec. 2012, I : Information Systems Research. 23, 4, s. 1110-1130

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How Does a Blog Become Popular: A Behavioral Approach

Eseryel, Y., Seo, D. & Tan, C-W., 29 jun. 2012, Proceedings of The 8th International Conference on Information Technologies Applications and Management. Yildiz Technical University

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Reducing Perceived Deceptiveness of E-commerce Product Recommendation Agents: An Empirical Examination of the Relative Impact of Transparency and Verifiability and the Moderating Role of Gender

Xiao, B. & Tan, C-W., 29 jul. 2012, AMCIS 2012 Proceedings. Joshi, K. D. & Yoo, Y. (red.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 12 s. 28

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Understanding the Temporal Relationship between Justice and Team Goal Commitment in Virtual Project Teams

Lim, E. T. K. & Tan, C-W., 15 jul. 2012, Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS 2012). Pan, S. L. & Cao, T. H. (red.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 17 s.

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Untangling Utilitarian and Hedonic Consumption Behaviors in Online Shopping

Lim, E. T. K., Tan, C-W. & Cyr, D., 15 jul. 2012, Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS 2012). Pan, S. L. & Cao, T. H. (red.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 16 s.

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2011

Opinion Leadership with Social Media

Eseryel, Y., Seo, D. & Tan, C-W., 2011.

Publikation: KonferencebidragPaperForskningpeer review

Toward an Inclusive Model of E-Service Quality: A Content Analysis Study of Dutch E-Commerce Websites

Cupido, A., Lim, E. T. K., Tan, C-W. & Cyr, D., 2011, SIGHCI 2011 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 21

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Understanding E-Service Failures: Formation, Impact and Recovery

Tan, C-W., Benbasat, I. & Cenfetelli, R., 2011, SIGHCI 2011 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 5

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2010

Evaluation of ICT Investment in Healthcare: Insights and Agenda for Future Research

Berghout Arviansyah, E. & Tan, C-W., 2010, Proceedings of the 5th European Conference on Information Management and Evaluation. Ferrari, E. (red.). Reading: Academic Publishing Limited, s. 53-64

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Modeling Utilitarian Consumption Behaviors in Online Shopping: An Expectation Disconfirmation Perspective

Lim, E. T. K., Cyr, D. & Tan, C-W., 2010, AMCIS 2010 Proceedings. Atlanta: Association for Information Systems. AIS Electronic Library (AISeL), Bind 4. 464

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Understanding the Antecedents and Consequences of E-Government Service Quality: Transactional Frequency as a Moderator of Citizens' Quality Perceptions

Tan, C-W., Benbasat, I. & Cenfetelli, R., 2010, Proceedings of the 18th European Conference on Information Systems (ECIS '10). Alexander, P. M., Turpin, M. & van Deventer, J. P. (red.). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 12 s.

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2009

IT-Mediated Customer Services in E-Government: A Citizen's Perspective

Tan, C-W. & Benbasat, I., 2009, I : Association for Information Systems. Communications. 24, s. 175-198

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

2008

Building Citizen Trust towards E-Government Services: Do High Quality Websites Matter?

Tan, C-W., Benbasat, I. & Cenfetelli, R., 2008, Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences, HICSS-41. Sprague Jr., R. H. (red.). Washington, DC: IEEE, (Proceedings of the Annual Hawaii International Conference on System Sciences, Bind 41).

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Defining Conceptual Modeling Quality: Towards a Coherent Framework of Understanding

Tan, C-W. & Lim, E. T. K., 2008.

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Towards Understanding the Formation and Impact of E-service Failures

Tan, C-W., Benbasat, I. & Cenfetelli, R., 2008, SIGHCI 2008 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL)

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2007

E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management

Lim, E. T. K., Tan, C-W. & Pan, S-L., 2007, I : International Journal of Electronic Government Research. 3, 2, s. 1-28 1.

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Managing Stakeholder Interests in E-Government Implementation: Lessons Learnt from a Singapore E-Government Project

Tan, C-W., Pan, S-L. & Lim, E. T. K., 2007, I : International Journal of Electronic Government Research. 3, 1, s. 61-84

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Understanding the Antecedents and Consequences of E-Government Service Quality: An Empirical Investigation

Benbasat, I., Cenfetelli, R. & Tan, C-W., 2007, ICIS 2007 Proceedings. Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 39

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2006

Comparing E-Government Development Process Frameworks: Towards an Integrated Direction for Future Research.

Tan, C-W. & Benbasat, I., 2006.

Publikation: KonferencebidragPaperForskningpeer review

Customer Relationship Management (CRM) in E-Government: A Relational Perspective

Pan, S-L., Tan, C-W. & Lim, E. T. K., 2006, I : Decision Support Systems. 42, 1, s. 237-250

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E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management

Tan, C-W., Lim, E. T. K. & Pan, S-L., 2006, Advanced Topics in Global Information Management . Hunter, M. G. & Tan, F. B. (red.). Hershey : Idea Group Publishing, Bind 5. s. 353-380

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