Putting Yourself in the Customer’s Shoes Doesn’t Work: An Interview with Johannes Hattula

Mediebidrag

• Titel	Putting Yourself in the Customer’s Shoes Doesn’t Work: An Interview with Johannes Hattula
  Mediets navn/udløb	Harvard Business Review, 2015, March (vol. 93, issue 3), pp. 34-35
  Land/Område	USA
  Dato	01/03/2015
  Producer/forfatter	Scott Berinato
  URL	https://hbr.org/2015/03/putting-yourself-in-the-customers-shoes-doesnt-work
  Personer	Johannes Hattula