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Identifying User Experience Goals for Interactive Climate Management Business Systems

Research output: Research - peer-reviewArticle in proceedings

This paper presents findings from interpretative phenomenological interviews
about the user experience of interactive climate management with six growers and crop consultants. The focus of user experience research has been on quantitative studies of consumers’ initial usage experiences, for example of mobile phones or e-commerce websites. In contrast, this empirical paper provides an example of how to capture user experience in work contexts and with a qualitative methodology. We present a model of the essence of the emotional user experience of interactive climate management. Then we suggest interpretations of these experiences in the forms of nomological networks of emotions by expanding the model for each of three main factors. In conclusion, the findings for two main stakeholder groups are reported in a user experience target table, which can be the basis for future research on user experience of interactive climate management in this and other domains. The overall aim with the paper is to take the concept of user experience into the IS community and to describe and understand what are individual workers’ positive emotional use experiences when interacting with workplace systems.

Publication information

Original languageEnglish
Title of host publicationPast History and Future Challenges of Human Work Interaction Design (HWID) : Generating Cross-domain Knowledge About Connecting Work Analysis and Interaction Design. Workshop at INTERACT 2013
EditorsTorkil Clemmensen, Bengt Sandblad, Arminda Lopes, José Abdelnour-Nocera
PublisherINTERACT 2013
Publication dateSep 2013
Pages45-54
ISBN (Print)9780620580373
StatePublished - Sep 2013
EventINTERACT 2013 - Designing for Diversity - Cape Town, South Africa
Duration: 2 Sep 20136 Sep 2013
Conference number: 14
http://www.interact2013.org/Home

Conference

ConferenceINTERACT 2013 - Designing for Diversity
Nummer14
LandSouth Africa
ByCape Town
Periode02/09/201306/09/2013
SponsorInternational Federation for Information Processing
Internetadresse

ID: 38814793