A Set Theoretical Approach to Maturity Models: Guidelines and Demonstration

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedings



Maturity Model research in IS has been criticized for the lack of theoretical grounding, methodological rigor, empirical validations, and ignorance of multiple and non-linear paths to maturity. To address these criticisms, this paper proposes a novel set-theoretical approach to maturity models characterized by equifinality, multiple conjunctural causation, and case diversity. We prescribe methodological guidelines consisting of a six-step procedure to systematically apply set theoretic methods to conceptualize, develop, and empirically derive maturity models and provide a demonstration of it application on a social media maturity data-set. Specifically, we employ Necessary Condition Analysis (NCA) to identify maturity stage boundaries as necessary conditions and Qualitative Comparative Analysis (QCA) to arrive at multiple configurations that can be equally effective in progressing to higher maturity.

Publication information

Original languageEnglish
Title of host publicationICIS 2016 Proceedings
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Publication date2016
ISBN (Electronic)9780996683135
StatePublished - 2016
EventThe 37th International Conference on Information Systems. ICIS 2016 - Dublin, Ireland
Duration: 11 Dec 201614 Dec 2016
Conference number: 37


ConferenceThe 37th International Conference on Information Systems. ICIS 2016
AndetThirty Seventh International Conference on Information Systems
SeriesProceedings of the International Conference on Information Systems

    Research areas

  • Maturity model, Set theory, Necessary conditions, Sufficient conditions, Necessary condition analysis (NCA), Qualitative comparative analysis (QCA)

ID: 45507664